Last updated: November 13, 2026
Smart Loan Connect Hub (“we,” “our,” or “us”) respects your privacy. This policy explains how information may be collected and handled when you visit our website, contact us, request information, or subscribe to communications. This website describes financial-related services; submitting a form does not itself create an advisory, lending, insurance, or other professional relationship.
1. Information We May Collect
Depending on how you interact with the website, we may collect information you choose to provide, such as your name, email address, telephone number, message details, and newsletter preferences. We may also collect basic technical information such as browser type, device information, approximate location derived from network data, pages viewed, and the date and time of visits.
2. How We Use Information
- Respond to questions and requests you submit.
- Provide website information and administer requested services.
- Send newsletters or promotional messages where you have consented.
- Maintain, secure, troubleshoot and improve the website.
- Prevent fraud, enforce website terms, and meet legal obligations.
3. Newsletter Communications and Choices
If you subscribe, we may use your contact details to send updates, educational content and promotional communications consistent with your preferences and applicable law. You may request to unsubscribe using the unsubscribe page or the instructions included in a message. An unsubscribe request may take a reasonable time to process. We may retain a minimal suppression record so we can respect your request.
4. Cookies and Similar Technologies
The website may use cookies, local storage or similar technologies for essential functions, preference settings, analytics and performance. You can manage cookies through your browser settings. Disabling some technologies may affect website functionality.
5. When Information May Be Shared
We do not sell personal information for money. Information may be shared with service providers that help host, maintain, secure or operate the website; with professional advisers; when required by law or valid legal process; or when reasonably necessary to protect rights, safety, users or the business. Any sharing should be limited to the purpose for which it is needed.
6. Third-Party Websites and Services
Our website may link to third-party websites or services. Their privacy practices are governed by their own policies. We do not control and are not responsible for third-party content, security or privacy practices. Review their terms before providing information.
7. Data Security and Retention
We use reasonable administrative, technical and organizational measures intended to protect information. No website, email transmission or storage system can be guaranteed completely secure. We retain information only for as long as reasonably needed for the purposes described, including recordkeeping, dispute resolution and legal compliance.
8. Children’s Privacy
This website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information, contact us so we can review the matter.
9. Your Privacy Choices
You may contact us to request access, correction or deletion of information you provided, subject to applicable law and legitimate recordkeeping needs. You can also opt out of marketing emails at any time. We may need to verify a request before acting on it.
10. Changes to This Policy
We may revise this policy periodically. The updated version will be posted on this page with a revised “Last updated” date. Your continued use of the website after an update indicates that you have had an opportunity to review the revised policy.
11. Contact
For privacy questions or requests, contact Smart Loan Connect Hub at support@smartloanconnecthub.com or call (336) 272-7056.